Our doccs practice combines regular care in the practice, as you are accustomed to, with modern digital tools. This makes it easy to reach each other and arrange minor matters. This way, you receive the best possible service and together we make healthcare future-proof.

Accessibility of the practice

• Via the “Uw Zorg Online”-portal

Are you registered with doccs? Then use the “Uw Zorg Online”-portal to contact your GP. Through this portal, you can ask your healthcare questions via an e-consultation. You can make an appointment with the GP or assistant. You can also view your file, see results and request medication. You can then collect your medication from your pharmacy after two working days.

More information about the “Uw Zorg Online”-portal can be found here. Would you like to use the “Uw Zorg Online”-portal? Then register via this link or contact the practice by telephone (press option 4).

• By phone

We are available by telephone Monday to Friday between 8:00 and 10:30 a.m. on 013 – 207 04 48. Select option 2 in the menu to speak to a member of staff. Between 10:30 a.m. and 5:00 p.m., you can submit a callback request. For urgent questions, we are always available immediately (option 1 in the menu).

After 5 p.m., on weekends and public holidays, you can contact the “Huisartsenpost Tilburg” on 085 – 536 03 00. If our practice is closed but you call us, you will be transferred directly to their out of hours-service by selecting option 1 from the menu.

Information about health and illness

We would like to refer you to the website Thuisarts.nl. This is a website created by general practitioners where you can find reliable information about your health and illness. Here you will find information about what you can do yourself for certain complaints and when you should contact your general practitioner.

For more information about viewing your file in a Personal Health Environment (PGO), click here.

Health insurance

The Health Insurance Act stipulates that anyone who lives or works in the Netherlands is obliged to have health insurance. This website explains everything you need to know about health insurance.

Do you have Dutch health insurance? Then the care provided by a GP is paid for by your health insurer, including the services provided by doccs and the use of the doccs app. Depending on your care needs, costs may be deducted from your excess. For more information about this, please contact your insurer.

Do you not have Dutch health insurance? Then you pay us for your consultation and you can submit it to your insurer yourself. After payment, you will receive an invoice from us that you can use for your claim. We will also send you an invoice for contact via the doccs app. You can then arrange payment online or pay the invoice when you visit the practice shortly afterwards. For more information, click here.