Our doccs practice combines ordinary care in the practice, as you are used to, with modern digital tools. In this way, we make it easy to reach each other and arrange small things. This way you get the best possible service and together we make care future-proof.
Telephone accessibility of the practice
Monday to Friday between 8:00 and 10:30 am, we can be reached directly by phone on 013 – 455 05 72. Choose option 2 in the menu to speak to a member of staff.
From 10:30 a.m. to 5 p.m., you will be given the option to request a callback. For urgent questions, we can always be reached directly (option 1 in the menu).
After 17:00, on weekends and public holidays, you can contact the PrimaCura Emergency Centre via 085 – 53 60 300. If our practice is closed, but you call us, you will be transferred directly to the GP out-of-hours service by choosing option 1 in the selection menu.
New service; the doccs app and UwZorgOnline
We recently started working with the doccs app. Through this app you can chat with the practice (your doctor, assistant or practice assistant), request repeat medication and schedule appointments by invitation. We can create an account for you. Would you like this? Please contact us at Heikant@doccs.nl.
For more information about accessing your record in a Personal Health Environment (PGO), visit here.
Thuisarts.nl, for information about health and illness
We would like to draw your attention to the website Thuisarts.nl. This is a website created by general practitioners where you can find reliable information about your health and illness. Here you will get information about what you can do yourself with certain complaints and when you should contact your GP.
Information about costs
In the Netherlands, general practitioners can only bill directly to Dutch health insurance companies.Do you have Dutch health insurance? Then the care provided by a GP is paid for by your health insurance company, including the services provided by doccs and the use of the doccs app. Depending on your health care needs, costs may be deducted from your deductible. For more information on this, please refer to your insurer.
Are you not insured at all or do you have international health insurance? Then you pay for your consultation with us and you can submit it to your insurer yourself. You will receive an invoice from us after payment which you can use for your claim. We also send you an invoice for contact via the doccs app. You can then arrange payment online, or pay the invoice when you are in practice within a short time after that. For more information, take a look here.